Shipping policy
Shipping Policy
Thank you for visiting and shopping at The Farmsmith Co, LLC. The following terms and conditions constitute our Shipping Policy.
1. Shipment Processing Time
- Processing Window: All orders are processed within 1-5 business days.
- Exclusions: Orders are not shipped or delivered on weekends or holidays.
- Delays: If we experience a high volume of orders, shipments may be delayed by a few days.
- Notification: We will contact you via email if there is a significant delay with your order.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order are calculated based on weight and destination. They will be displayed dynamically at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Domestic | 3-5 business days | Calculated at checkout |
| Express Domestic | 1-2 business days | Calculated at checkout |
| International Standard | 7-21 business days | Calculated at checkout |
- Note: Delivery delays can occasionally occur due to carrier-specific issues.
3. Local Pickup
- Availability: Local pickup options are available for customers in our area.
- Arrangement: Please Contact Us directly to coordinate a pickup time and location.
- Verification: Bring your order confirmation email and a valid ID when collecting your items.
4. Shipment Confirmation & Order Tracking
- Tracking Email: You will receive a Shipment Confirmation email once your order leaves our facility.
- Active Links: This email contains your tracking number(s), which will become active within 24 hours.
5. Customs, Duties, and Taxes
- Responsibility: The Farmsmith Co, LLC is not responsible for any customs and taxes applied to your order.
- Fees: All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages and Lost Packages
- Reporting: The Farmsmith Co, LLC is liable for products damaged or lost during transit.
- Claims: If your order arrives damaged, please contact us at info@farmsmithco.com immediately to file a claim.
- Evidence: Please save all packaging materials and damaged goods to support your claim.
